Sana Sedhra Vendor Guidelines

Welcome to Sana Sedhra! We are thrilled to have you join our platform as a vendor. Please review the following guidelines carefully to ensure a successful partnership:

  1. Product Listing: Provide accurate and detailed product listings, including high-quality images, descriptions, and pricing. Ensure that all product information is up-to-date and adheres to Sana Sedhra’s content guidelines.

Clearly specify product attributes:

  • Such as size, color, material, and availability.
  1. Product Quality: Maintain high standards of product quality, craftsmanship, and durability. Ensure that all products meet legal and safety requirements, including compliance with relevant regulations and standards. Address any customer complaints or issues related to product quality promptly and professionally.
  1. Inventory Management: Keep inventory levels updated to prevent overselling and fulfill orders promptly. Regularly update product availability and notify Sana Sedhra of any changes or discrepancies. Implement inventory management practices to track stock levels, monitor sales trends, and optimize product assortment.
  1. Order Fulfillment: Fulfill orders accurately and on time, adhering to Sana Sedhra’s shipping and delivery guidelines. Package products securely to prevent damage during transit and ensure a positive unboxing experience for customers. Provide tracking information for each order and communicate with customers regarding order status and delivery updates.
  1. Customer Service: Offer responsive and courteous customer service to address inquiries, resolve issues, and assist customers with their purchases. Respond to customer messages, emails, and inquiries in a timely manner, demonstrating a commitment to customer satisfaction. Handle returns, exchanges, and refunds according to Sana Sedhra’s return policy and guidelines.
  1. Compliance with Policies: Adhere to Sana Sedhra’s policies, rules, and guidelines, including terms of service, seller guidelines, and intellectual property rights. Ensure compliance with applicable laws, regulations, and industry standards governing e-commerce and retail operations. Report any violations or suspicious activity to Sana Sedhra’s support team for investigation and resolution.
  1. Marketing and Promotion: Participate in promotional campaigns and marketing initiatives to increase product visibility and attract customers. Collaborate with Sana Sedhra on marketing efforts, including social media promotions, email campaigns, and special events. Leverage Sana Sedhra’s platform features and tools to optimize product listings, drive traffic, and maximize sales.
  1. Continuous Improvement: Seek feedback from customers and Sana Sedhra’s support team to identify areas for improvement and address any issues or concerns. Stay informed about industry trends, market demand, and customer preferences to adapt and evolve your product offerings. Continuously strive to enhance the quality, variety, and value of your products to meet the needs and expectations of Sana Sedhra’s customers.

By following these guidelines, you can maximize your success as a vendor on Sana Sedhra and contribute to creating a positive shopping experience for our customers. Thank you for being part of our community!