Frequent Asked Questions
For Users
To create an account on Sana Sedhra, simply click on the "Sign Up" or "Register" button located at the top right corner of the homepage. Follow the prompts to enter your email address and create a password. Once registered, you'll be able to access all features of the platform, including browsing and shopping.
You can search for products on Sana Sedhra by using the search bar located at the top of the homepage. Simply enter keywords related to the product you're looking for and hit enter. You can also browse through different categories and use filters to narrow down your search results.
To make a purchase on Sana Sedhra, simply add the desired items to your cart by clicking on the "Add to Cart" button. Once you've added all the items you want to purchase, proceed to checkout and follow the prompts to enter your shipping address and payment information. Once your order is confirmed, you'll receive a confirmation email with your order details.
Sana Sedhra accepts various payment methods, including credit/debit cards, PayPal, and other secure payment options. During checkout, you'll be prompted to select your preferred payment method and enter the necessary information to complete your purchase securely.
Once your order has been confirmed and shipped, you'll receive a shipping notification email with a tracking number. You can use this tracking number to track the status of your order on the respective courier's website. Additionally, you can log in to your Sana Sedhra account and navigate to the "Orders" section to view the status of your order.
The return policy may vary depending on the vendor from whom you purchased the item. Before making a purchase, we recommend reviewing the return policy provided by the vendor on the product listing page. If you need to initiate a return or exchange, please contact the vendor directly for assistance.
If you have any questions, concerns, or need assistance, our customer support team is here to help. You can reach out to us via email at support@sanasedhra.com or through the contact form on our website. Our team will respond to your inquiry as soon as possible and provide the necessary assistance.
If you're interested in becoming a vendor on Sana Sedhra and showcasing your products to our community of shoppers, please visit our "Sell with Us" page for more information. You can fill out the vendor application form, and our team will review your application and contact you with further instructions.
Pricing Policies
Prices on Sana Sedhra are set by individual vendors and are typically non-negotiable. However, some vendors may offer discounts or promotions from time to time, so be sure to check product listings for any special offers.
The inclusion of taxes and shipping fees in product prices may vary depending on the vendor and the location of the buyer. Some vendors may include taxes and shipping fees in the listed price, while others may add them separately during checkout. We recommend reviewing the product listing and checking the final price during checkout for clarity.
While Sana Sedhra strives to provide competitive pricing, we do not currently offer price comparison features on our platform. However, you can browse through different vendors and product listings to compare prices and find the best deal for your desired items.
Prices on Sana Sedhra are typically listed in the currency of the country where the vendor is located. However, you can change your currency preferences using the currency selector feature on the website to view prices in your preferred currency.
Prices on Sana Sedhra may fluctuate due to factors such as changes in demand, availability of products, and vendor promotions. We recommend checking product listings regularly for any updates or changes in pricing.
Sana Sedhra does not charge any additional fees to customers for making purchases on our platform. However, please be aware that taxes, shipping fees, and other charges may apply depending on the vendor and the location of the buyer. We recommend reviewing the final price during checkout for transparency.
Pricing disputes are typically resolved between the buyer and the vendor directly. If you encounter any pricing discrepancies or issues, we recommend contacting the vendor's customer support team for assistance. If the issue cannot be resolved satisfactorily, you may reach out to Sana Sedhra's customer support team for further assistance.
Sana Sedhra does not currently offer price matching policies. However, some vendors may choose to match prices offered by competitors or honor price adjustments under certain circumstances. We recommend contacting the vendor directly to inquire about their price matching policies before making a purchase.
Return and Exchange Policy
Sana Sedhra's return and exchange policy may vary depending on the vendor from whom you purchased the item. Before making a purchase, we recommend reviewing the return and exchange policy provided by the vendor on the product listing page.
The timeframe for initiating a return or exchange may vary depending on the vendor's policy. Some vendors may offer a 30-day return window, while others may have shorter or longer periods. Please review the vendor's return policy for specific details.
Eligibility criteria for returns and exchanges may vary depending on the vendor and the type of product. Generally, items must be in new, unused condition with all original packaging and tags intact to be eligible for return or exchange. Some vendors may have additional restrictions on certain items such as personalized or perishable products.
To initiate a return or exchange, please follow the instructions provided by the vendor on their website or contact their customer support team for assistance. You may be required to fill out a return request form, provide proof of purchase, and adhere to any specific return instructions provided by the vendor.
Return shipping costs are typically the responsibility of the buyer unless otherwise stated by the vendor. Some vendors may offer free return shipping or provide prepaid return labels for your convenience. Please review the vendor's return policy for details on return shipping fees.
The processing time for returns and exchanges may vary depending on the vendor's policy and the nature of the return. In general, vendors strive to process returns and issue refunds or exchanges as quickly as possible once the returned item is received and inspected. Please allow 7-14 business days for processing.
If you receive a defective or damaged item, please contact the vendor's customer support team immediately to report the issue and initiate a return or exchange. Be sure to provide detailed information and any relevant photos or documentation to support your claim. The vendor will work with you to resolve the issue promptly.
Some vendors may accept returns or exchanges for items that are returned in new, unused condition within the specified return window, even if you simply changed your mind. However, restocking fees or return shipping costs may apply in such cases. Please review the vendor's return policy for specific details.
Vendors
To become a vendor on Sana Sedhra, simply visit our "Sell with Us" page and fill out the vendor application form. Our team will review your application and contact you with further instructions on how to get started.
Sana Sedhra welcomes vendors from various industries, including women's clothing, accessories, household items, and more. As long as your products comply with our platform's policies and guidelines, you are welcome to showcase your offerings on Sana Sedhra.
Sana Sedhra offers flexible selling plans and subscription packages to accommodate vendors of all sizes. While there may be fees associated with certain selling plans or additional features, basic account registration and product listing are typically free. Please refer to our vendor pricing page for more information.
As a vendor on Sana Sedhra, you'll have access to a user-friendly dashboard where you can manage your products, listings, inventory, and orders. Simply log in to your vendor account to add new products, update existing listings, and monitor sales activity.
Sana Sedhra is committed to providing customers with high-quality products and excellent customer service. As a vendor, it is your responsibility to ensure that your products meet our platform's quality standards and comply with all relevant regulations and industry standards. Promptly address any customer inquiries, issues, or complaints to maintain a positive reputation and foster customer loyalty.
Sana Sedhra offers secure payment processing solutions to facilitate transactions between vendors and customers. Payments for sales made on Sana Sedhra are typically processed through our platform's payment gateway, and vendors can withdraw their earnings to their designated bank account or payment method.
Sana Sedhra provides various marketing opportunities and promotional features to help vendors increase visibility and attract customers. From social media promotions to email campaigns and featured listings, we offer a range of marketing initiatives to showcase your products to our community of shoppers.
As a vendor on Sana Sedhra, you'll have access to detailed sales reports, performance metrics, and analytics tools to track your progress and optimize your sales strategy. Log in to your vendor dashboard to view real-time data on sales, revenue, customer behavior, and more.
Vendors Earnings
As a vendor on Sana Sedhra, you earn money by selling your products directly to customers through our platform. Each time a customer purchases an item from your shop, you receive the revenue from that sale, minus any applicable fees or commissions. Additionally, Sana Sedhra offers various marketing opportunities and promotional features to help increase visibility and attract customers to your shop, ultimately helping you earn more.
Sana Sedhra may charge fees or commissions based on the selling plan or subscription package chosen by the vendor. These fees typically include a percentage of the sale price or a flat fee per transaction. However, it's important to note that Sana Sedhra's marketing initiatives, such as social media promotions, email campaigns, and featured listings, can help drive traffic to your shop and increase your sales, ultimately maximizing your earnings potential.
Payments for sales made on Sana Sedhra are processed securely through our platform's payment gateway. Once a customer completes a purchase, the payment is processed, and you receive the revenue from that sale, minus any applicable fees. Our marketing efforts not only drive traffic to the platform but also to individual vendor shops, increasing the likelihood of sales and boosting your overall earnings.
Several factors can impact your earnings as a vendor on Sana Sedhra, including product pricing, sales volume, customer satisfaction, and marketing efforts. By offering competitive pricing, high-quality products, excellent customer service, and leveraging Sana Sedhra's marketing initiatives, you can maximize your earnings potential on our platform. Our marketing support aims to enhance your shop's visibility, attract more customers, and ultimately drive sales, helping you earn more.
In addition to direct product sales, Sana Sedhra offers vendors opportunities for additional revenue streams through featured listings, sponsored content, and advertising placements. These optional features can help increase visibility and attract more customers to your shop, ultimately boosting your overall earnings. Our marketing team can provide guidance on utilizing these features effectively to maximize your earning potential.
Vendor earnings are typically disbursed on a regular schedule, such as weekly, bi-weekly, or monthly, depending on the vendor's preferences and the payment processing policies of Sana Sedhra. You can set up your preferred payment schedule and withdrawal method in your vendor dashboard. Our marketing efforts aim to drive consistent traffic and sales to your shop, ensuring a steady stream of earnings for you as a vendor.