At Sana Sedhra, we respect your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data when you use our platform. By using Sana Sedhra, you agree to the practices described below.

1. Information We Collect
We collect information to provide and improve our services.
Information You Provide: Name, email, phone number, address, payment details, account and order information, messages, reviews, or support requests.
Automatic Information: Device and browser data, IP address and location, pages viewed, clicks, platform activity, cookies, and similar technologies.
Information from Third Parties: Delivery updates, address confirmations, payment confirmations, and data from partners or service providers.

2. How We Use Your Information
We use your data to process and deliver orders, manage your account, improve website performance and user experience, provide customer support, send updates and offers, prevent fraud, ensure security, and comply with legal requirements.

3. Sharing Your Information
We do not sell your personal data. We may share your information with vendors or sellers to fulfill orders, service providers for payments, delivery, support, and marketing, and legal authorities if required by law.

4. Data Security
We take appropriate measures to protect your data, including secure payment processing, encryption, system protections, and restricted access to personal information.

5. Cookies & Advertising
We use cookies to improve your experience and display relevant content. You can manage cookie settings through your browser. We may show advertisements, but we do not share personally identifiable information with advertisers.

6. Your Rights & Choices
You can access and update your account information, manage communication preferences, request deletion of your data where applicable, and control cookies through your browser.

7. Returns, Communication & Support
You may receive emails or notifications about your orders, updates, or offers. For any privacy-related concerns, you can contact our support team.

8. Children’s Privacy
Sana Sedhra is not intended for users under 18 without parental guidance. We do not knowingly collect data from children under 13.

9. Updates to This Policy
We may update this policy from time to time. Please review it regularly to stay informed.

10. Contact Us
If you have any questions about this Privacy Policy, please contact us through our website.

Your trust matters to us. We are committed to keeping your information safe and secure.